What we do with your details

When you send an enquiry we collect your name, email address, phone number, and the details of what you are asking for — the venue or suite, the date, your party size, your budget and anything you write in the message field.

We also record how you arrived at the site, at the level of the referring source and any campaign parameters in the link you followed. That is used to understand which of our pages are useful, not to build a profile of you.

• We do not ask for, receive or store payment card details on this site.
• There are no user accounts and no passwords, so there is nothing of that kind to lose.
• Your IP address is never stored in readable form; it is salted and hashed, and used only to rate-limit abuse.

• To quote your enquiry and follow up on it. This is the whole purpose.
• To contact you about that booking before, during and after the event.
• To keep an internal record of the enquiry so that if your specialist is away, whoever picks it up knows what was already said.
• In aggregate, to understand which venues and pages people find useful.

We do not sell your details, and we do not pass them to third parties for their own marketing. They are shared with the venue or suite provider only where that is necessary to fulfil a booking you have confirmed.

You will hear from us about the enquiry you sent. You will not be added to a general mailing list because you asked for a quote. If we do start sending you anything else, every message carries a one-click unsubscribe and honouring it is immediate.

Enquiry records are kept while they are live and for a period afterwards, so that a repeat booking does not start from a blank page and so we can honour any obligations attached to a completed transaction. Ask us to delete your record and we will — quoting your enquiry reference makes it immediate.

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email suites@stadiumtickets.example or reply to any message from your specialist. Depending on where you live you may have further rights under local data protection law, and we will honour those requests on the same basis regardless of where you are.

The site stores a small amount of information in your browser: the attribution parameters from the link you arrived on, an in-progress enquiry so a refresh does not lose your work, and your sound preference. None of it identifies you to anyone else, and none of it is shared across sites.